24/7 Incident Response (IR) Retainers
Guaranteed 1-hour response by forensic experts specialized in clinical recovery. We protect patient safety and EHR integrity during ransomware and data breach events.
Why Fractional Leadership?
For many mid-market healthcare organizations, hiring a full-time CISO ($250k+ salary) is financial overkill, yet going without leadership is a compliance disaster waiting to happen.
The vCISO model bridges this gap. You get elite, senior-level guidance for a fraction of the cost, ensuring you remain secure and compliant while focusing your budget on patient care.
Core Deliverables
Rapid Clinical Containment
We don't just pull plugs. We use surgical network isolation techniques to contain malware without crashing life-support systems or corrupting EHR databases.
Digital Forensics & Root Cause
Deep-dive analysis to determine exactly how they got in, where they moved lateral, and specifically which patient records (PHI) were accessed for HIPAA reporting.
Ransomware Negotiation
If backups fail, we handle the adversary. Our negotiators have reduced ransom demands by an average of 70% while navigating OFAC sanctions compliance.
OCR / HHS Audit Support
The breach is only half the battle. We provide the detailed forensic reports and legal attestations required to defend your organization during post-breach regulatory investigations.
Investment Models
Transparent pricing tailored to your compliance complexity.
Zero-Dollar Retainer
The 'Safety Net.' No upfront cost. We sign the legal MSA now so we can respond instantly when you call.
- Guaranteed 4-Hour Response
- Standard Hourly Rates Apply
- MSA Pre-Signed & Ready
- No 'Use-it-or-Lose-it' Risk
Priority Block
Our #1 choice for mid-market hospitals. Pre-paying locks in a discounted hourly rate and priority SLA.
- Guaranteed 1-Hour Response
- 40 Hours of Forensics Included
- Discounted Hourly Rate (-25%)
- Unused Hours Convert to Pen-Testing
- Quarterly Threat Briefings
Forensic Readiness
For multi-site health systems. We proactively hunt for threats in your network before they trigger an alert.
- Guaranteed 30-Min Response
- 120 Hours of Forensics Included
- Annual Compromise Assessment
- Dedicated IR Lead
- Tabletop Exercise Included
Frequently Asked Questions
Why do I need a retainer if I have cyber insurance?
Insurance pays the bills, but they don't stop the bleeding. Panel vendors assigned by insurance often have 24-48 hour delays due to high demand. Our retainer guarantees *we* work for *you* immediately, often engaging before the insurance claim is even filed.
What happens if we don't get hacked? Is the $15k wasted?
Never. We hate 'shelfware' retainers. If you haven't used your Priority Block hours by month 10, we proactively convert them into value-add services like Tabletop Simulations, Phishing Campaigns, or a Cloud Security Review. You get value no matter what.
Can you restore our EHR data?
Yes. We have specialized experience with Epic, Cerner, and Meditech environments. Our team works alongside your vendors to sanitize the environment and restore databases from immutable backups or decrypted data sets.
What is the difference between the Zero-Dollar and Priority tiers?
The Zero-Dollar tier costs nothing upfront but has a higher hourly rate during a crisis. The Priority tier requires an upfront payment but gives you 40 hours of service, a 25% discount on hourly rates, and a faster (1-hour) Service Level Agreement.
Ready to Stabilize Your Security Posture?
Stop guessing with compliance. Partner with a Virtual CISO to build a defensible, audit-ready security program.